Down Under’s team pivoted nimbly with speed, strategy, and faculty-focused care, transforming their entire schedule of 3 studios hosting 40 classes a day to a virtual school. Transparency was key – writing weekly to staff and students, the owner told our community candidly that we’d need help to survive. The result was beautiful: students showed up grate-fully to class supporting their teachers; faculty allowed their pay to be capped so as not to lose managers. Not a single soul was fired or furloughed in the process. In fact, Down Under went global, reaching communities around the world who longed for the opportunity to study with their renowned teachers.